Course Description

This class provides supervisors with the essential leadership, coaching, and performance management skills to effectively lead individuals and teams. Participants will build self-awareness about their leadership styles and learn best practices for performance management. This skills-based course will provide participants with an opportunity to amplify coaching skills with a focus on the theory and techniques that support compelling coaching experiences. 

  • Identify the core functions and responsibilities of a supervisor and how to efficiently complete work with and through other people 
  • Demonstrate how to appropriately use coaching and influence for problem solving, development, and performance 
  • Develop an honest awareness of yourself and how your behaviour impacts others 
  • Understand the key elements in performance management and how to ensure maximum performance levels for employees 
  • Learn how to give constructive feedback in a variety of performance situations to set clear accountability for employees’ performance 
  • Understand the critical elements in the coach-employee relationship and build coaching relationships with employees 

Topics Include: 

  • Role of a Supervisor 
  • Supervisor vs. Coach 
  • Delegation 
  • Handling Complaints 
  • Coaching Guidelines 
  • Managing Performance 
    • Setting performance objectives 
    • Conducting performance reviews 
      • Before the performance review 
      • During the performance review 
      • After the performance review 
  • Giving constructive feedback  
  • Practice your skills and begin to develop a coaching plan for an employee 

This class will provide learners with a Certificate of Participation issued by the University of Windsor Continuing Education. To successfully complete this class learners must actively participate and attend class. 


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Section Title
Supervising and Coaching 
Section Schedule
Apr 03, 2024
Contact Hours
  • Off-Campus
Delivery Options
Course Fee(s)
Details non-credit $0.00
Section Notes

This course is open to specified Town of Tecumseh employees only.  Contact continue@uwindsor.ca with inquiries. 

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