Course Description

Through a series of interactive activities, peer feedback, role play and self-reflection, you will learn the art of business communication with some quick tips on persuasion and language so that you will be perceived as a credible and engaging communicator. You will be introduced to communications experts - not just theory experts, but persuasion experts and behavioural scientists – and set goals towards practicing and applying communication concepts to everyday work-settings.

  • Identify and define great communication
  • Develop familiarity with key body language elements and how they impact communication
  • Explore barriers to effective communication
  • Investigate the art of listening and sort out how we interpret the communication we receive
  • Recognize the influence of culture and diversity on communication
  • Utilize the building blocks of effective and engaging communication
  • Reflect on their own personal communication skills and set goals to use the new skills developed in the class in the workplace

This class will provide learners with a Certificate of Participation issued by the University of Windsor Continuing Education. To successfully complete this class learners must actively participate and attend class.

Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.
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