This class investigates a Constructive Conflict approach to manage conflict in your workplace. Through the analysis of workplace scenarios, you will examine the source of the conflict, the motivation for the conflict of all parties involved and work toward a building a solution.
Upon completion of this class you will:
- Identify the importance of addressing conflict
- Recognize the causes and sources of conflict (Healthy and Unhealthy)
- Use a constructive conflict model to analyze conflicts in a workplace setting
- Consider conflict in the social-cultural context
Learners who successfully complete both Managing Difficult Conversations and Constructive Conflict Management will receive a certificate of participation in Fundamentals of Conflict Management.
This course is open to select Stellantis employees only. Contact firstname.lastname@example.org with inquiries.
Basic computer skills or course completion in fundamental computer applications such as Word
Experience working with word processing, email and web browsing