PDEV 7119 - Constructive Conflict Management

Course Description

This class investigates a Constructive Conflict approach to manage conflict in your workplace. Through the analysis of workplace scenarios, you will examine the source of the conflict, the motivation for the conflict of all parties involved and work toward a building a solution.

Upon completion of this class you will:

• Identify the importance of addressing conflict
• Recognize the causes and sources of conflict (Healthy and Unhealthy)
• Use a constructive conflict model to analyze conflicts in a workplace setting
• Consider conflict in the social-cultural context

Learners who successfully complete both Managing Difficult Conversations and Constructive Conflict Management will receive a Fundamentals of Conflict Management Certificate of Completion. Learners must attend 75% of the classes and submit an assignment to receive a grade of “complete”.

This course is open to select TransForm Shared Service Organization employees only. Contact continue@uwindsor.ca with inquiries.

Notes

This course is offered through Blackboard Collaborate. Learners will require access to a computer with high-speed internet access.

Blackboard Requirements

All course details can be accessed through Blackboard. A link will be provided through email and you will have access the first day of class.

Please activate your UWinID. Your UWinID and password are needed to access Blackboard. If you have any issues, please contact continue@uwindsor.ca.

Blackboard.uwindsor.ca works best with Google Chrome. You can also use Firefox or Safari. It is suggested that you avoid using Internet Explorer. There is a “Navigating Your Online Course” module and technical tutorials that you can review for a brief orientation to Blackboard once you log in. Feel free to review the full Blackboard preferred system requirements.