What distinguishes projects from business-as-usual operations is that projects introduce change; therefore, change is a fundamental goal of every project. Yet, many people resist change for various reasons. This resistance, if not accounted for in project delivery strategies, can lead to significant risks jeopardizing the attainment of project objectives.
Through a combination of online lectures and individual and group activities based on real-world case studies, this course introduces project managers to the fundamentals of change management practice, helping them to understand the risks introduced by change resistance and how to reduce or eliminate those risks. By incorporating the techniques revealed in this course into their toolkits, project managers will be better able to deal with stakeholders, reduce project delays, increase efficiencies, and reduce the risk of not meeting a project’s business case objectives.
This is one of five core courses in Level II of the Accelerated Project Management Certificate.
- The Project Manager’s Role in Leading Change
- Identifying Change-Related Risks
- Communication Strategies
- Planning for Change
At the end of this course, participants will be able to:
- Identify barriers to change including stakeholder reactions
- Choose appropriate strategies to address specific change resistance points
- Prepare better stakeholder management plans
- Prepare better project communications plans to build commitment
- Prepare more comprehensive risk management plans
- Improve the chances of meeting project objectives
This course is offered in partnership with Procept Associates Ltd.
Learners will require access to a computer with high-speed internet access. Learners will be sent a Zoom link approximately one week prior to the start of the course.
Active participation (at least 80% attendance) and successful completion of learning activities is required to successfully complete the course.
To ensure successful completion of this course, it is expected that learners will have:
- Completed the Project Management Essentials class
- Basic computer skills
- English language proficiency
- Some post-secondary education (strongly recommended)